Privacy Policy

Privacy Policy for Net Zero Home Technologies Ltd

Introduction

Net Zero Home Technologies Ltd (“we”, “us”, or “our”) respects your privacy and is committed to
protecting your personal data. This privacy policy will inform you as to how we look after your
personal data when you visit our website (regardless of where you visit it from) and tell you
about your privacy rights and how the law protects you.

This privacy policy is in compliance with the General Data Protection Regulation (GDPR) and
any other applicable privacy laws. By providing us with your data, you warrant to us that you are over 13 years of age.

Important Information and Who We Are

Controller Net Zero Home Technologies Ltd is the controller and responsible for your personal data

Contact Details Our full details are:

  • Full name of legal entity: Net Zero Home Technologies Ltd
  • Email address: [email protected].
  • Postal address: 4 Hunts Road, Cambridge, United Kingdom, CB22 4RE

You have the right to make a complaint at any time to the Information Commissioner’s Office
(ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would,
however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance

The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name.
  • Contact Data includes email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new potential customer on our waiting list.
  • To manage our relationship with you which will include notifying you about changes to our privacy policy or asking you to leave a review or take a survey.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting
requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

How to Exercise Your Rights

If you wish to exercise any of the rights set out above, please contact us at
[email protected].

No fee usually required. You will not have to pay a fee to access your personal data (or to
exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We keep our privacy policy under regular review. This version was last updated on [date]. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

This privacy policy sets out how Net Zero Home Technologies Ltd uses and protects any
information that you give Net Zero Home Technologies Ltd when you use this website.

By using our site and by registering to use our services, you consent to the collection, use, and transfer of your information under the terms of this privacy policy.

This privacy policy has been designed to be clear and concise to ensure it is understandable to all our potential customers, in alignment with GDPR requirements.